650-396-3596

2100 Geng Road, Suite 210, Palo Alto, CA 94303

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Reviews

“I highly recommend Nuevacare. They are very involved with giving back to the community and providing specialized programs to meet the needs of their clients, families and health care partners. They value their employees and in turn their employees provide top quality care. They provide responsive, highly personalized and individualized care to all of their clients. With Nuevacare you can’t go wrong in finding the right home care provider for your loved ones.” – Ana C.

Google My Business Review 5 Star


“Nueva Care has consistently provided our family with competent caregivers for our mom, allowing us worry free time away from her bedside. On the administrative side, their billing and accounting is done in a professional and prompt manner. This is our agency of choice.” – Conni F.

Google My Business Review 5 Star


“While they are a little bit expensive, NuevaCare is a spectacular agency. They have good people, and ready almost at the drop of a hat to help out. They have gotten emergency Caregivers for me with very little notice and have been very very helpful.” – Marie M.

Google My Business Review 4 Star


Home health care is useful when you or a loved one need help with day-to-day tasks that are ‘non medical’ in nature. NuevaCare is convenient to San Mateo, and its caregivers have been second-to-none. As a working adult with aging parents, it can be hard to have the time to toggle between work and care, and by having an agency like NuevaCare you can then find a way to get caregivers when needed. It’s a Godsend for those of us in the busy San Francisco Bay Area, not just in San Mateo but nearby communities like Palo Alto.” – James B.

Google My Business Review 4 Star


“NuevaCare is a spectacular agency. They have good people, and can have them ready almost at the drop of a hat to help out. They have gotten emergency Caregivers for me with very little notice and said caregivers have been patient, competent, and friendly, and have been very very helpful. The only downside is that they are a little bit on the expensive side.” – Marie M.

Facebook Review 5 Star


“Nueva Care is our agency of choice, providing us with competent care givers for our mom, allowing us worry free time away from her bedside. We appreciate the professionalism which is evident working with them. They go the extra mile to make sure their career givers match the needs of their clients. Thank you, Nueva Care, for being here.” – Conni F.

Yelp Review 5 Star


“When my mother was diagnosed with Alzheimer’s I researched extensively before choosing to interview 5 home care agencies servicing the Palo Alto, CA area. I had several pages of guidelines and requirements I was looking for in the company I chose. Kamran and Kenia were able to not only meet,but exceeded, all of the requirements. They provide an online family access to all care notes taken by the caregivers. Spreadsheets are made for all medications my mother needs to take and the times they should be taken. They are very prompt in updating the spreadsheets whenever her medications regiment changes. They are set up for payment online, which may seem trivial, but several of the agencies I interviewed were not set up for this. Nueva Care puts the client first. Any request to change a caregiver has been addressed immediately with no questions asked. They are truly dedicated to finding the right caregiver for my mother. Last but not least, Nueva Care provides a once a week painting class for my mom!! She absolutely loves her Friday afternoon class with Paulette. This is an additional service provided at no cost to the client!!Paulette provides all the art supplies, even has a smock for my mom to wear, and cleans up after the session!! Nueva Care administrative team, caregivers, art activities, on line payment, access to caregivers notes, and their immediate resolution to any requests has made me rest better at night knowing my mom is taken care of by the very best!” – Marnye S.

Yelp Review 5 Star

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